If a guest scans a Youtip QR code using their mobile device, a Youtip tipping screen will appear, with a property able to configure tips to go to specific workers or departments or be pooled among a group of employees. But last March, during Covid, I sat down at a restaurant on the Chicago Riverwalk, and I noticed that everyone, from teenagers to people in their 70s, were all using their phones to scan QR codes to access menus." "It was kind of considered a marketing gimmick, used by consumer brands for contests and rewards and things like that. "Prepandemic, we hadn't really adopted QR codes here in the U.S.," said Doug Miles, co-founder and COO at Youtip. Although Youtip doesn't require an app download, the solution similarly leverages the newfound ubiquity of QR codes. One of those upstarts is Youtip, which was founded in September 2020 and launched in mid-January. "But this year alone, there's been at least two or three others that have popped up, which just shows there's a strong market for it." "I think it's fair to say we were really the first solution to launch for the hospitality space," said Walsh. Although pilot expansion came to an abrupt halt as the pandemic began to unfold, TipYo is now fielding a growing number of queries from both branded and independent properties, most recently inking a five-property partnership with a yet-to-be-announced hotel group. TipYo launched its first pilot run in partnership with boutique hospitality group Provenance Hotels in late 2019, with Walsh reporting a relatively strong early adoption rate. TipYo's platform can also be integrated into a branded app, if desired. While the TipYo app is free to use for guests and employees, a hotel is charged a subscription fee that starts at $1 per room, per month. ![]() The program is positioned as "an affordable human resources benefit," according to Walsh. ![]() All tips flow directly into a worker's paycheck. Tips can be sent to a specific employee or department, with the app also ensuring tips go to the right people by cross-referencing which workers were on duty when or which housekeeper cleaned which room. TipYo's app enables guests to tip via a QR code using Apple Pay or their credit or debit card. It's customizable, and you can leave what you want to leave." "Now, with our solution, it doesn't limit you to tipping $2 if $2 is all you have. "Really, the whole thing started because I'd find myself running to an ATM in the rain and then having to find a way to break $20," said Walsh. Uniworld Boutique River Cruise Collection. ![]() Should travelers be using Uber in Cancun and the Riviera Maya? Is the conflict between taxi drivers and ride-sharing drivers putting passengers in danger? It depends.Culture wars and the weaponization of travel Whether considered too woke or too restrictive, destinations are likely to suffer collateral damage as a result of increasing.ARC's role in the verticalization of retail travel A look at two legal developments that helped lead to the growth in independent contractors.A chat with and about ChatGPT ChatGPT wrote part of my column.
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